Services & Pricing
We offer basic servicing, repair and assistance on most sewing machines, sergers, and embroidery machines.
*We do not service Bernina machines at this time.
Service
Regular Service is the best way to keep your machine from needing repair! Most machines should be serviced annually, and those which you use heavily should be serviced more frequently. We are happy to help! Let us give your machine a tune up to keep it in shape. A service includes clean, oil and most adjustments, as well as an inspection (motor, belts, feed system).
**Please note - we do not work on Bernina machines currently.
Basic Mechanical Machine, no computer $159 - $179
Basic Computerized Machine/Small Screen $179 - $199
Advanced Computerized Machine/Full Screen $199 - $219
Computerized Machine w/Embroidery Carriage $239 - $269
Basic Serger 3/4 Thread $179 - $199
Advanced Serger - Computer or 5+ Thread $199 – $219
Multi-Needle Embroidery Machine (call for quote) Average $250 - $400
Long Arm Machine (call for quote) Average $300 - $450
Industrial - contact us for information Average $250 - $400
We do not currently offer on site or in home repairs
Machine Repair
We understand that there is nothing more frustrating that your machine not running well! We want to help you get back up and running by taking great care of your machine. Our repair process includes opening and assessing the machine, calling you to authorize service including the purchase and pricing of parts, and an estimated timeline. If you should decide not to move forward with the service, you pay only the bench fee (for most machines, advanced machines may be a higher fee based on labor). If we move forward with the repairs, please note that we are at the mercy of ordering and delivery timelines, but we will make our best effort to find the best and fastest vendors to get your machine back to you. Once the part arrives, we will prioritize your machine to get it back to you as soon as possible. We do not offer rush repair or guaranteed turnaround time for repair.
We do collect a $50.00 deposit for repairs.
We do not offer warranty work or in home repair.
**Please note - we do not service or repair Bernina machines.
Hourly repair rate $125.00, minimum $50.00 charge
Rates do not include cost of parts - these vary based on parts needed, a price will be provided to you prior to purchase.
Ship to us!
Not in Anchorage? Ship your machine for service and repair! Send us an email to book your appointment and we will be happy to have you ship to our secure PO Box. Once your machine is complete, we will ship it right back to you!
Shipping rates vary and are not included in the price of service
Ask us about group bookings!
Diagnostic Bench Fee
We are happy to offer a very basic diagnosis so you can decide what repairs to do. This is a minimum charge for diagnostics if you choose to not move forward with repair or service.
$50.00 bench fee average
$75.00 industrial, multi-needle, long arm
Rush Service, Storage Service
We are happy to service machines from all over Alaska! We can offer rush servicing within three days - and sometimes the same day! If the machine requires repair, we can’t guarantee turnaround, but we can offer rush diagnostics for a bench fee. Please call ahead to schedule your rush service if possible.
Rush Fee $50.00
We understand that leaving your machine in town for service or repair may be a better option for you, and we are happy to help! We do have some storage available, but please check with us first to be sure we have space. The first 30 days after drop off are complimentary, and after that we can offer storage for a weekly fee. Please note that machines left more than 30 days after service is complete without arranging storage will be considered abandoned and forfeited.
Storage Fee after 30 days $15.00 per week
Request Services
To schedule a service or request more information:
Please contact us here ~
Call or text us at (907) 215-8872
or email at aksewingmachinerepair@gmail.com
Please include make, model and what services you need for your machine.